A Scanner Bulb Error message is received as a result of the HP LaserJet
3300mfp series product scanner’s inability to find the home reference
point.
SOLUTION:
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
Remove and replace the power cord from the unit.
Wait approximately 35 seconds for the scanning assembly to “walk out" and then quickly remove the plug again.
Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
Replace the plug and let the product fully finish the boot cycle."
SOLUTION:
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
Remove and replace the power cord from the unit.
Wait approximately 35 seconds for the scanning assembly to “walk out" and then quickly remove the plug again.
Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
Replace the plug and let the product fully finish the boot cycle."
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